One drive conflict cant choose the option

[tatthien1993]

Hi everyone, on the tab setting --> Office of Onedrive, i cant choose the option "Let me choose to merge changes or keep both copies" even i already choose " Use Office applications to sync Office files that I open".

What shuold i do, please help me

[#2]

Hello @tatthien1993 

Since the community has not yet responded to your post, you might want to seek assistance with other resources that are staffed by authorized agents:

• If you're a corporate user, ask your IT manager to open a support case or call Microsoft using the support line you were given.  Other options for business subscription admins are listed here:

Get support | Microsoft Docs

https://support.serviceshub.microsoft.com/supportforbusiness/create

• If you're not a corporate user, tech support is available at support.microsoft.com or Answers.microsoft.com.