Feb 17 2020 10:51 PM
Hi Support,
for curiosity asking why MS teams did not show old chat history for users switched to meeting and collaboration mode, i understand this is default that user can use only meeting and collaboration thing in this mode however if user earlier was in Island mode and as per rollout plan we want to move them to Teams slowly with first collaboration and meeting mode and next phase will be teams only, in this condition users making a noise for their old chat history, why MS can not offer at least readable copy of chat history.
Please guide if there is any way for this to work.
Best,
Vikas
Feb 17 2020 11:01 PM
Feb 17 2020 11:07 PM
@Christopher Hoard Thanks for your input Yes , we know this , my question is if user switched to M&C mode it must be able to read its old chats, for files we know its available in user one drive, but chats not there, so just want to know if there is any workaround to find old chats by end users who was earlier using full Teams and then switched to M&C mode.
Feb 17 2020 11:18 PM
SolutionFeb 17 2020 11:21 PM
Feb 18 2020 09:04 AM
Feb 17 2020 11:18 PM
Solution