Sep 10 2019 04:02 PM
Why is "notify when available" no longer working for external contacts in Microsoft Teams. Up until recently I was able to right click on an external contact and tag them for a change of status. I can still do it on internal contacts.
Sep 11 2019 02:28 AM
Sep 11 2019 02:40 PM
Thx for the feedback Chris.
I have Microsoft Teams Version 1.2.00.22654 (64 bit). It was last updated on 30/08/19.
It does not work on either the Desktop App or the Web App.
When I attempt to do it via "settings > notifications > manage notifications" and enter the contact or email address, it only displays internal contacts.
I can message external contacts and call them.
Another interesting point was, when I attempted to select "Notify when available" for the external contact recently, the option was displayed momentarily, then disappeared. When I tried again for the same contact it was not displayed at all. I then tried another external contact and it was again displayed momentarily before disappearing. Also "Notify when available" does display for external contacts where "Status unknown" (white dot on contact icon), which I suspect will provide someone with a clue to resolving why this is happening.
Sep 11 2019 03:34 PM