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New Contributor

Hi,

as of few days it seems that notifications from chats are not being picked up by desktop app ?

I have Teams opened in the background, receive a chat and cannot see anything - there is no taskbar count, the chat message does not turn bold etc.

 

It seems to be the case for quite a few people in our company. Is this a known issue ?

I have submitted a problem via Teams, but wanted to check with community if this is something widespread?

Thanks,

Maciej

48 Replies
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I am no longer receiving notifications in iOS, even with "always" set within the app.
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I have the same problem with the latest Android app.  Zero notifications, even though it is set to always.  I've disabled, re-enabled, reinstalled, nothing. 

 

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Hi all. I would just like to add that Microsoft Teams is still not sending out notifications properly. It seems that 'Chat' sends out notifications for most, however any time someone talks in any of the 'Teams' channels notifications do not appear.

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@Sebastian WhincopThat sounds normal, you don't get notified for every post in every group you are a member. If you've chosen to Follow a channel (not just favourite it), and turn on the option for notifications for Followed message posts you'll get notified.

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@Howard Renolletthe list of notifications in the app doesn't have an option for meeting started, so I wouldn't say there is any bug, more of a feature request you should suggest through Uservoice.

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Im a new teams users trying to convince my entire org to move out of skype to teams but even though this ticket is not new, i still have no notifications on my android device. 


Without such a basic feature there is no way this software can be properly used. has any anyone fixed ever fixed this?

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Teams for Android app have BUG. Our user and me also occur often.

 Same issue for me here, users report that they miss notification or they don't see any notification on computer windows 10 or android

 

I suggest that microsoft create a site with tickets in progress, such as user voice but for issues on the platform to give us a clear vision on problems going on rather than posting on blog / creating tickets in our tenant :) 

 

thanks :)

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Notifications are still not working correctly. Just to know, on Android it is not working at all, if you mention someone in channel, or mention channel name to notify all. Conversations are buggy too. Probably you are trying to make notification algo like Slack, but you are not successful at all. Maybe better should be to create easy mechanism to notify users.

Mention or PM received, show notification - Desktop/Phone. 

Reply on thread where are you mentioned, show notification. 

 

Easy and effective.

If this will work, everything will be OK. More than OK. :)

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In my organization we have same issue with notifications.

It is totally random. For few it works perfectly fine. For few work perfectly fine. We also have people for whom it sometimes works sometimes not. 

 

It is really a shame because it seems to be great tool, way better then Skype. 

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We keep having this issue with our internal teams.  We are constantly on the move and depend 100% on mobile notifications.  They work when someone mentions you in a channel (@) but otherwise the push notifications don't show up in either IOS or Android phones.

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Never had an issue with iOS notifications. You need to make sure you are following channels you want new message alerts for and or that people are using reply and your set to get notifications for replies. What I see often is people don’t follow channels and they won’t reply. Therefore you won’t get notifications in these cases.
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Okay,

Just noticed that Follow option is no longer around.

 

Also received update feature from Microsoft indicating that they will be rolling out changes to follow feature.

 

 

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You should still have follow until the new notification shows up. Make sure the channel is a favorite first you can only follow favorite channels.
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Hi @Maciej Obojski 

 

I am having issues receiving any form of notification from Teams. I have done the following: 

- adjusted settings to ensure it is set to "banner" notifications; 

- turned off Focus Assist; 

- followed all my groups in team;

- uninstalled and deleted all files before re-installing; and 

- restarting my computer (Microsoft 10).

 

However, I am still not receiving any pop-up notification. Only difference is that the green signal turns to red when I receive a notification. I am also the only one facing this issue amongst my colleagues. 

 

Does anyone have any solution to this problem? I would appreciate any advice as this is a great app but I am sadly unable to use it.

 

Much thanks

Yen 

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Make sure you are following each team channel
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Still does not work :(
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@ywong09I have exactly the same issue.  I start with my status set to Available, then I minimise Teams to the system tray.  Someone then sends me a message but I get no notification; however, my status is automatically set to Busy instead.   When I maximise Teams it shows my status as Available, but the system tray icon shows a red dot.

 

It's infuriating as Teams is being adopted by my organisation as its primary messaging app, and it appears to others as though I'm ignoring messages... and I think I'm the only person in my organisation experiencing this!

 

If it helps, I also run Teams on my home PC (with the same sign-in) and it works fine.

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You need to see if you are running some form of remote control softWare or Citrix etc. on your machine in the office. Some things will cause you to go busy as it used to do the same with Skype etc. something has to be triggering the busy status on that system.
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Yes, the thing that is triggering my status to go to Busy is receiving a new Teams message! Although, as I mentioned, my status only shows as Busy on the system tray icon; my avatar in Teams still shows as Available (and this is what colleagues report that they see).