Jun 05 2019 11:44 AM
None of our users are able to get notifications from Shifts for Upcoming shifts on either iOS or Android apps. Settings all appear correct throughout Teams/Shifts and their phones but they simply do not get any notification. This feature was a favorite in StaffHub and worked fine there.
Jun 05 2019 03:41 PM
SolutionJul 07 2019 06:21 AM
@Bellmore Notifications on mobile device work for us: They appear in the Teams activity feed in the mobile app after the Shifts manager shares the entries from the schedule. There are no other notifications, badges, or anything of that sort, and they do not appear in the desktop or web version of Teams. The manager sharing the entry does (unfortunately) not receive the notifications even when "entire team" is selected at the time of sharing. There is definitely still some work needed as the posts in UserVoice show.
Jul 08 2019 08:34 AM
@Kreera House Are you seeing the notifications for upcoming shifts there too? That is the one feature our users are having the most trouble with - not getting notifications of their upcoming shift anywhere.
Jul 09 2019 01:13 AM
@BellmoreI have to walk back what I said yesterday … The mobile Teams app does provide notifications of upcoming shifts (see left picture) and you can configure how many hours in advance (I believe up to 24) you want to be notified. On Android, in the Teams app settings under Notifications, you can customize what the notifications look like (middle picture) and under Shifts, you can choose whether and when to receive Upcoming Shift Reminders (right picture):Upcoming Shift notification
Jul 09 2019 05:28 AM
Nov 18 2020 07:55 AM
Jan 27 2021 05:15 PM
@Allan Clarke And its now 2021 and notifications still aren't working for shifts on the desktop or web. Only the mobile app is getting them.
Feb 24 2022 09:49 AM