Not having a add new button by the background effects

New Contributor

Hi, before the update I could add new backgrounds, but now with the new update the add new button is gone, I tried adding images via the folder uploads but they just don't show in teams. I already deleted and redownloaded teams several times. Also, my OS is a mac.

 

thank you

2 Replies

@Bas_Popelier It would sound to me that a meeting policy has been set by an admin in your tenant to prevent custom backgrounds. The setting

 

 

Set-CSTeamsMeetingPolicy -Identity xxxx -VideoFiltersMode BlurAndDefaultBackgrounds 

 

 

would create the effect you describe, preventing custom backgrounds but allowing all the default Microsoft provided.

@Steven Collier thank you for answering but I have it in all the meetings even my own

so I don't think that's the problem.