SOLVED

Not able to join meetings

Copper Contributor
I am not able to join meetings and it shows the message 'we couldn't complete your call'
3 Replies

Hi,

 

Do you know if others can join the meeting? If you were using the desktop client, can you try using the web client instead https://teams.microsoft.com (you can also select this on the web page that opens after you click on the join link from the invite in Outlook).

If you were using the web client for Teams, download the desktop client instead https://teams.microsoft.com/download.

 

@Linus Cansby  Browser version is not supported for my device

I am using Samsung Tab A of version 5.1.1 .

Could you please tell me if this version is supported by teams app or not?

As i am able to join meetings fom another device but not from my tablet

 

best response confirmed by ThereseSolimeno (Microsoft)
Solution

@Malvika_32 Then I suggest that you install the Andriod App for Teams for the best experience.

https://play.google.com/store/apps/details?id=com.microsoft.teams&hl=en

1 best response

Accepted Solutions
best response confirmed by ThereseSolimeno (Microsoft)
Solution

@Malvika_32 Then I suggest that you install the Andriod App for Teams for the best experience.

https://play.google.com/store/apps/details?id=com.microsoft.teams&hl=en

View solution in original post