SOLVED

Not able to find external users from my organizational teams account

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New Contributor

Hi,

 

I'm not able to find external users (personal account) from my organizational teams account. I typed the mail address on the To box in Create a chat window. And clicked on Search for the mail externally. Still couldn't find the account. I have added screenshots of both the accounts. Am I doing something wrong to find the external user.

 

nitishkanann23_0-1596627573957.png

 

nitishkanann23_1-1596627672036.png

 

1 Reply
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Best Response confirmed by Christopher Hoard (MVP)
Solution
Hi!
In my knowledge federation between Teams free and paid subsciptions aren’t supported

Adam