11-10-2016 06:29 AM
11-10-2016 06:29 AM
We have a user base right now of 19 people and notifications have ceased to exist for any new messages in any channels that do not have a "@" mention. Everyone still receives notification of a chat message and if they are directly mentioned in a channel but not of a general message in a channel. I have checked out the Team settings under "view team" and everything is turned on. The Microsoft Teams application also has the default notification settings turned on. Any help is appreciated as people are finding this not useful as a messaging service if it does not notify them of a new message. Adoption has slowed.
05-12-2017 07:30 AM
Since different organizations are different, can't Microsoft make it an option to "Follow a Channel on by default" (on or off).
And it would be nice to have that as an option per 365 Group.
In both cases, some users will want to flip it on or off based on their notification level.
It would be nice to have the option from an Admin standpoint.
05-12-2017 04:01 PM
Always supportive of more options for admins and putting the power in the hands of the user themselves when it is just a preference thing!
06-28-2017 12:24 PM
Whether it is on by default or off by default, many people will have to edit the settings. So, which makes more sense? Obviously if you get a lot of notifications you don't want, you will know to turn them off. However, if you don't think to turn them on (and expect them to be on like in all of the competitor's apps) you will miss activity. Logically, it makes more sense to default to on and let those users that don't want all of the notifications (which are probably the minority) turn them off as they want.
06-28-2017 12:46 PM
Depends on the org, but I'd be ok with that as long as the ability to turn them off is simple and straightforward and not buried in harder to understand menus. Maybe even proactively pop a tooltip if some threshold of notifications is hit and show users how to make changes if they wish.
My org struggles with overload, so a new tool that starts right away with a deluge is a quick path to abandonment. Especially if they see the tool as an additional channel to monitor instead of as a replacement channel.
06-29-2017 03:23 AM
Even though notifications do in fact work when @ mentioning someone in a channel or group it still does not work for webhooks for which I would like to use it, as I am hooking nagios to alert admins on outages.
But neither channel nor group do alert members.
Administrators and support team need to check their channels on their own to notice a system outage.
This is not what we expected we could achieve using webhooks.
Is this going to be fixed sometime, soon?
07-19-2017 10:20 PM
We are a 11,000-user company that uses Office 365 E3 and E5 plans.
We like if Microsoft brings the notification feature in line with what a Slack user or a WhatsApp user experiences. The general expectation of ANYONE is to get alerted when a message appears from someone, regardless whether it was a reply or a directed message with the @ sign.
How can we get Mcrosoft to listen and get this corrected as soon as possible...? We are lossing out on the adoption of Office 365 Teams on account of the lack of notification on Teams in the mobile or tablet apps. Whereas, I see no adoption problems when it comes to Slack, and I feel a fool recommending Teams... :)
07-19-2017 10:34 PM
09-01-2017 01:01 PM
So I use ms access and vba to automated mails. I can use this to send a conversation to a team channel, but don't get a notification :(
09-01-2017 01:04 PM
So I use ms access and vba to automated mails. I can use this to send a conversation to a team channel, but don't get a notification
09-11-2017 12:16 PM
Does each team member have a individual address. I know I can sent a email to the channel but no toast if I do.
09-11-2017 05:23 PM
09-11-2017 06:29 PM
I believe Mark is looking to recieve notifications for emails sent to a channel. As of right now following the channel will not cause notifications to trigger even if you follow the channel (follow notifications only trigger for messages sent by people or bots right now).
@Mark Miller the ability to recieve notifications for messages sent by connectors and emails is coming very very soon.
09-11-2017 08:53 PM
I think I misunderstood you in my initial answer because I didnt notice the initial part of the conversation with the fact that you wanted notifications sent for emails that are pointed to channels...
I am sorry I am not very conversantin this area... But just in case you coded members instead of channels, i guess you should get notifications...
Logically, i feel (I am not sure though) that a "channel" is a place where you post chats, upload documents and configure links to apps and other such stuff, and where access is defined by the access given via the "team" that owns the "channel".
Therefore, I guess I cannot expect a message to a channel to cause a notification to occur. I feel, that your expectation of a channel is a "group" of some kind. For that to happen, then there has to be a feature where we could define permissions to team members within a channel.... Isnt it...?
I am putting all this out purely off my head with my little understanding of what a channel is, in the hope that it will help you...! Please excuse me.
Maybe, Microsoft should plan the application out in a manner where this is clearly articulated for developers, so that you get a more concrete answer to your problem...
10-31-2017 07:55 AM
10-31-2017 07:55 AM
Still not receiving notifications on channels I am Following.
Still not getting a flash in the taskbar.
Still therefore missing the kind of important, time-sensitive messages which MS induced us to license Teams for.
Still not getting toasts, much less butters. (That's only half a joke... I THINK Toasts are the little popup messages in the corner like what Outlook does when you get a new email? Never explained. No connection to toast in any sense, so not intuitive.)
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