Nov 05 2020 11:33 AM
Hi. When using Teams with a bluetooth headset I can hear meeting attendees but I cannot hear the notification when a caller rings in to join the meeting. Anyone know how to address that matter?
Thank you.
Nov 09 2020 03:30 PM
SolutionHi @Shawnarama Unless you've had a different experience using a wired headset, it shouldn't have anything to do with your Bluetooth. Turning notifications for entry and exit are set in the admin center for everyone: https://docs.microsoft.com/en-us/microsoftteams/turn-on-or-off-entry-and-exit-announcements-for-meet...
Nov 10 2020 04:26 AM
@ThereseSolimeno: Thanks for the reply. You hit the nail on the head - with a wired headset I do get entry/exit notifications. I don't get them on a bluetooth one..
Nov 10 2020 06:30 AM
@Shawnarama Yeah, Bluetooth devices are hit and miss with Windows. Take a look at this article that one of our engineers featured in his Twitter feed: https://www.howtogeek.com/354321/why-bluetooth-headsets-are-terrible-on-windows-pcs/
Nov 09 2020 03:30 PM
SolutionHi @Shawnarama Unless you've had a different experience using a wired headset, it shouldn't have anything to do with your Bluetooth. Turning notifications for entry and exit are set in the admin center for everyone: https://docs.microsoft.com/en-us/microsoftteams/turn-on-or-off-entry-and-exit-announcements-for-meet...