No longer possible to connect to free Teams app

%3CLINGO-SUB%20id%3D%22lingo-sub-1434335%22%20slang%3D%22en-US%22%3ENo%20longer%20possible%20to%20connect%20to%20free%20Teams%20app%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1434335%22%20slang%3D%22en-US%22%3E%3CP%3EI%20have%20been%20using%20the%20Teams%20free%20app%20for%20a%20while%20now.%20But%20since%20yesterday%2C%20I%20can%20no%20longer%20connect%20to%20my%20account%20with%20the%20application.%20I%20can%20log%20into%20my%20account%20on%20the%20Teams%20website%2C%20but%20not%20with%20the%20app.%20Indeed%2C%20when%20I%20use%20the%20Teams%20application%20(for%20Mac)%20on%20my%20computer%2C%20as%20soon%20as%20I%20give%20the%20address%20of%20my%20account%2C%20the%20application%20crashes%2C%20(...)%20without%20even%20asking%20me%20for%20my%20password.%20However%2C%20the%20Teams%20app%20for%20my%20iPhone%20works%20very%20well.%20I%20updated%20the%20OS%20system%20of%20my%20mac%2C%20then%20I%20eliminated%20and%20reinstalled%20the%20Teams%20application%20(at%20least%2010%20attempts)%2C%20without%20result.%20The%20application%20always%20hangs%2C%20no%20matter%20which%20account%20I%20use.%20What%20can%20I%20do%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1434335%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1441006%22%20slang%3D%22en-US%22%3ERe%3A%20No%20longer%20possible%20to%20connect%20to%20free%20Teams%20app%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1441006%22%20slang%3D%22en-US%22%3E%3CP%3EHello%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F686994%22%20target%3D%22_blank%22%3E%40jacorbeil%3C%2FA%3E%26nbsp%3B.%26nbsp%3B%20I%20found%20a%20similar%20situation%20with%20a%20solution%20that%20may%20be%20what%20you're%20experiencing%3A%26nbsp%3B%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fdiscussions.agilebits.com%2Fdiscussion%2F111407%2Funable-to-log-into-teams-account-on-mac-works-on-ios-or-web%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdiscussions.agilebits.com%2Fdiscussion%2F111407%2Funable-to-log-into-teams-account-on-mac-works-on-ios-or-web%3C%2FA%3E%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%3CEM%3EPlease%20have%20a%20look%20and%20if%20that%20doesn%E2%80%99t%20help%20resolve%20your%20issue%2C%20please%20let%20the%20support%20team%20at%20Answers.Microsoft.com%20know%20what%20you%20are%20experiencing%20by%20starting%20a%20new%20conversation%20there%3C%2FEM%3E.%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Occasional Visitor

I have been using the Teams free app for a while now. But since yesterday, I can no longer connect to my account with the application. I can log into my account on the Teams website, but not with the app. Indeed, when I use the Teams application (for Mac) on my computer, as soon as I give the address of my account, the application crashes, (...) without even asking me for my password. However, the Teams app for my iPhone works very well. I updated the OS system of my mac, then I eliminated and reinstalled the Teams application (at least 10 attempts), without result. The application always hangs, no matter which account I use. What can I do?

1 Reply
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Hello @jacorbeil .  I found a similar situation with a solution that may be what you're experiencing:  https://discussions.agilebits.com/discussion/111407/unable-to-log-into-teams-account-on-mac-works-on...

 

Please have a look and if that doesn’t help resolve your issue, please let the support team at Answers.Microsoft.com know what you are experiencing by starting a new conversation there.