Jan 20 2020 12:53 AM
Hi All,
We recently discovered an issue with the Teams outlook add-in, where there is no Join button for Teams meetings on the Outlook calendar reminder.
We are currently in islands mode, and there is a Join button for Skype meetings in the Outlook calendar reminder. Any ideas?
Thanks.
Jan 20 2020 01:21 AM
Jan 20 2020 01:23 AM
Jan 20 2020 01:31 AM
Jan 20 2020 01:39 AM
The Teams Add-in is active and working, I can create a new Teams meeting in the calendar etc which all works fine, however when the calendar reminder pops up, there is no option to "Join Online".
This button is present in another tenant, but I cant find out why - very strange.
Jan 20 2020 01:48 AM
Jan 20 2020 01:52 AM - edited Jan 20 2020 01:54 AM
@Erwin Bierens Yes, the join link is present in the email, and works fine, even the "Join Teams Meeting" button is present when you double click and open the calendar event and works. For some reason, that is not translating to that button being available on the calendar reminder.
Jan 20 2020 09:20 AM
Jan 20 2020 09:30 AM
Jan 23 2020 02:58 AM
Hi @Chris Webb, I have just tested this with our testing tenant with an islands user and this works fine? Seemingly this does not seem to be what is causing this issue.
Jan 23 2020 05:16 AM
Jan 23 2020 05:19 AM
@Chris Webb I had 2 test users, one on islands mode and the other Teams only. I created meetings for each of the users and they both had the join online button on the calendar reminder. Just seems very strange that this is not happening for our org.
Jan 23 2020 11:07 AM - edited Jan 23 2020 11:10 AM
Make sure your org is setup for Modern Authentication. That could be the cause here. I don't remember if I setup my Test tenant to use it. Going to check.
https://docs.microsoft.com/en-us/microsoftteams/teams-add-in-for-outlook#authentication-requirements
Modern Auth docs. for Exchange where this might be the issue
Skype for Business Modern Auth:
Anyway, just a hunch, going to see why mine doesn't have join in islands assuming it's possible...
Jan 23 2020 11:12 AM
Jan 23 2020 11:15 AM
Jan 23 2020 11:33 AM
Jan 23 2020 11:48 AM
Jan 23 2020 12:22 PM
Jan 24 2020 12:48 AM - edited Feb 05 2020 02:35 AM
Yes our org uses modern auth, and the teams meeting add-in shows up fine, we can schedule Teams meetings through the Outlook calendar absolutely fine. Its just purely the join button on the Outlook calendar reminder that ins't working. I have attached an image.
Cheers