No audio in transferred call

Copper Contributor

Hello

 

when my user in teams tries to transfer a call and it is completed there is no audio between the 2 parties.

 

Also if I forward my number in teams to my mobile the same thing happens. once the call is forwarded to my mobile and is established there is no audio.

 

Have you had a similar problem?

 

Thanks 

 

Regards

2 Replies
Hi,

Call transfer should work seamlessly without any issues. Can you please test it again if the issue still persist?

With Regards,
Satish U
call transfer works, but call forwording to other operators