May 19 2020 08:15 AM
I have installed Teams for over a month now, but since a week I have the following problem: 'I can't select any Audio devices in the app'. I only can select on the top custom setup, but for the speaker and microphone option, I have no options as seen in the first picture. So when I try to perform a test call, I even can't do that (as seen in the second picture). This issue just randomly started. I already reinstalled my teams and removed all of the audio devices. Does anyone has a solution?
Aug 03 2020 06:17 AM
@Axel_ParolI had exactly the same issue, tried removing, manually cleaning out temp files, etc...
After every fresh re-install I had the same problem - in devices I just saw "Custom Setup" under audio and I couldn't change it..
Today I decided to try again and sure enough, it displayed the same problem. By pure chance I got distracted and left my PC unattended for around half an hour, and when I came back to it, it had populated the audio settings with my headset.
I don't think I'd ever tried leaving it in the hope it would change things, maybe worth a try?
Nov 03 2020 09:01 AM - edited Nov 03 2020 09:03 AM
I'm having the same issue. Very buggy behaviour of late. Not sure if a Windows 10 problem or Teams, either way, hey MSFT WTF? Audio troubleshooter does nothing but run endlessly.
Feb 11 2021 09:25 AM
I had the same issue with the online version, I downloaded the desktop app and it works as expected.
Mar 08 2021 07:02 AM
@Tyler_B1210 Any solution to this problem? I can't use Teams as I have no devices except the indication of custom setup :(
Mar 08 2021 07:19 AM