Hi everyone,
Today I just set up the brand new Poly phones. I connected them to the office network and powered them up. However, Microsoft Teams Sign In Option is not available over the phone screen(see phone screen shot below).
It also appears that the firmware is generic, and it look it doesn’t come with Microsoft Teams firmware or profile (see phone screen shot below).
The phones are just out-of-box.
Please kindly advise how these Poly phones can come up with Teams Sign In option.
Thanks for your help in advance.
Poly phone models I tested: Edge E100, E220
(BTW, I also test C60, the Teams Sign In option(window) pops up as expected once switching to Teams profile from generic one.)
These will be set up as common area phone. I followed this official guide:
Set up common area phones for Microsoft Teams:
https://learn.microsoft.com/en-us/microsoftteams/set-up-common-area-phones
Best regards,
E.Z.