Jan 03 2022 05:12 AM
Hi,
This was raised as a question from a customer and verified the behavior in our own tenant as well.
When (in desktop client) using Teams or Browser as the default, creating new file works as expected opening the file in Teams or in browser but when default is set to Desktop new file opens in browser.
Default: Teams
Default: Browser
Default: Desktop
This is not exactly in line through different options. It would make at least a bit more sense if new file opens in Teams when default is set to Desktop. Using browser for new file is less preferable than Teams, if opening in Desktop is not working.
Anyone else experienced the same and have any further insights?
Jan 03 2022 07:04 AM
Jan 03 2022 07:33 AM
Jan 03 2022 07:40 AM
Jan 20 2022 03:00 AM
@Kim Blomberg I have the same issue with the Teams desktop client (1.4.00.32771) on Windows 10 (10.0.19044.1466) with all the latest patches installed as at 20 Jan 2022.
Have you ever managed to resolve the issue for your customer?
Something else that I noticed as well is if you do not allow the browser to complete loading the "New" file but close it the created file is corrupted.
Jan 20 2022 03:45 AM - edited Jan 20 2022 03:51 AM
@MaartinB No, have not been able to solve this yet. Experiencing this on my own Win10 which was same as yours (Version 10.0.19044 Build 19044) device in Microsoft Teams Version 1.4.00.32771 (64-bit). It was last updated on 22.12.2021. Updated right now (20-Jan-22) Teams to version 1.5.00.1914 (64-bit)-E but no help on this.
Tried running both in normal and developer preview mode but same behavior regardless.
Mar 11 2022 02:08 AM
SolutionMar 11 2022 02:08 AM
Solution