Feb 03 2020 04:36 AM
Hi
Could anyone advise me please am seeking for an immediate response.
Am getting error as " Its look like network configuration preventing us from making an call. please contact your network admin for help.
Looking an solution
Feb 04 2020 01:09 AM
SolutionHi,
Do you get this for one computer or all computers in one location?
First you can start with testing with Network Testing Companion, read more about it here:
https://www.lync.se/2019/09/network-testing-companion/
If your are using a proxy, bypass that for Teams traffic.
Firewall ports 80 and 443 and UDP ports 3478 through 3481 from the clients to the internet have to be open to get an good experience.
Feb 06 2020 03:47 AM
Jun 03 2021 03:30 AM
@Jackaravinth did you get to the bottom of this?
Jun 08 2021 01:26 PM
Jul 06 2021 02:20 AM
Feb 04 2020 01:09 AM
SolutionHi,
Do you get this for one computer or all computers in one location?
First you can start with testing with Network Testing Companion, read more about it here:
https://www.lync.se/2019/09/network-testing-companion/
If your are using a proxy, bypass that for Teams traffic.
Firewall ports 80 and 443 and UDP ports 3478 through 3481 from the clients to the internet have to be open to get an good experience.