SOLVED

my headset disconnects from bluetooth itself when audio isn't playing

New Contributor

devices: beats studio 3
system version: Windows 11 Pro
when I start the video again, it will take a few seconds to connect.

my other earphones don't have this issue.

I have tried

1. recharge the headset;

2. reboot it and PC;

3. delete the device and add it.

any help would be appreciated thanks

2 Replies
best response confirmed by JuanYzhanggy (New Contributor)
Solution
Sounds as if the headset is going to sleep. See if it has an auto sleep function and disable it
Thank you for the help! I know what's going on. I just updated to windows11 today. when I use it on otra computer, it goes to sleep too, reconnecting is always very fast that I didn't even notice. I don't know where the auto sleep function is, maybe future updates will fix it. thanks again!