MTR not installing Windows Updates on reboot

%3CLINGO-SUB%20id%3D%22lingo-sub-958495%22%20slang%3D%22en-US%22%3EMTR%20not%20installing%20Windows%20Updates%20on%20reboot%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-958495%22%20slang%3D%22en-US%22%3E%3CP%3EWe%20have%2013%20Lenovo%20ThinkSmart%20Hub%20500%20MTR%20devices%20and%20have%20recently%20discovered%20that%20they%20are%20not%20installing%20Windows%20Updates.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWe%20have%20them%20configured%20on%20the%20domain%20and%20have%20internet%20access.%20We%20have%20policies%20for%20them%20to%20install%20the%20updates%20but%2C%20despite%20this%2C%20during%20their%20nightly%20reboot%20they%20still%20won't%20install%20them.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHas%20anyone%20experienced%20this%20before%2C%20or%20does%20anyone%20have%20any%20tips%20on%20how%20to%20force%20install%20the%20Windows%20Updates%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWorth%20mentioning%20that%20the%20MTR%20app%20itself%20updates%20fine%20(along%20with%20other%20Windows%20Store%20apps).%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-958495%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ESettings%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-960021%22%20slang%3D%22en-US%22%3ERe%3A%20MTR%20not%20installing%20Windows%20Updates%20on%20reboot%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-960021%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F30238%22%20target%3D%22_blank%22%3E%40Daniel%20Hudson%3C%2FA%3E%26nbsp%3BWe%20are%20experiencing%20the%20same%20on%20our%20Lenovo%20Hub%20500s.%20We%20have%20seen%20it%20in%20the%20past%20on%20some%20units%20when%20it%20comes%20to%20.NET%20updates.%26nbsp%3B%20This%20time%20it%20is%20the%201903%20updates.%20Some%20of%20our%20devices%20are%20are%20not%20passing%20mic%20audio%20to%20the%20far%20end%20until%20we%20reboot%20or%20install%20the%20update%20manually.%26nbsp%3B%20We%20have%20about%20300%20Lenovo%20Hub%20500s%20and%20growing%2C%20so%20manual%20update%20pushes%20are%20not%20ideal.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWe%20opened%20tickets%20with%20Lenovo%20and%20Microsoft.%26nbsp%3B%20They%20have%20not%20found%20any%20issues%20in%20the%20logs.%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Super Contributor

We have 13 Lenovo ThinkSmart Hub 500 MTR devices and have recently discovered that they are not installing Windows Updates.

 

We have them configured on the domain and have internet access. We have policies for them to install the updates but, despite this, during their nightly reboot they still won't install them.

 

Has anyone experienced this before, or does anyone have any tips on how to force install the Windows Updates?

 

Worth mentioning that the MTR app itself updates fine (along with other Windows Store apps).

1 Reply
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@Daniel Hudson We are experiencing the same on our Lenovo Hub 500s. We have seen it in the past on some units when it comes to .NET updates.  This time it is the 1903 updates. Some of our devices are are not passing mic audio to the far end until we reboot or install the update manually.  We have about 300 Lenovo Hub 500s and growing, so manual update pushes are not ideal. 

 

We opened tickets with Lenovo and Microsoft.  They have not found any issues in the logs.