MTR and sign in : server cannot be reached

[nkarp]

Hello Microsoft community,

We have an issue with a MTR for a customer, Teams is onnecting correctly but I think we are facing some issues with Skype connection.

We get the following message on the MTR : "Server cannot be reached or the version of the server is not compatible ...." 

Teams Meetings are working fine. 

On the TAC : 

Have you already seen this issue ?

Thank you.

Nick 

[#2]

This usually occurs when the lyncautodiscovery is still pointing to on-prem servers. Ensure you have the latest MTR client as that can address this issue. https://docs.microsoft.com/en-us/microsoftteams/rooms/rooms-release-note#48190-04062021