MS Teams VoIP call forwarding to non O365 phone numbers

Copper Contributor



We need to be able to forward calls to non o365 contacts via the teams client. I can lookup and call contacts but it isn't possible to forward incoming calls to contacts unless I type in their full phone number. Is there a way to get non O365 contacts to show up when searching in the forwarding window?

Best regards,



1 Reply

To forward the call to non O365 Contacts you will have to forward the calls via PSTN/Phone number only. You would not be able to forward the call directly to the non O365 Contacts.

With Regards,
Satish U