SOLVED

MS Teams showing big display icons

%3CLINGO-SUB%20id%3D%22lingo-sub-2578030%22%20slang%3D%22en-US%22%3EMS%20Teams%20showing%20big%20display%20icons%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2578030%22%20slang%3D%22en-US%22%3E%3CP%3EHello%2C%20can%20someone%20help%20me%20fix%20this%20MS%20Teams%20issue...%20When%20I%20open%20Teams%20it%20only%20displays%20large%20icons%20of%20its%20settings%2C%20search%20buttons%20and%20etc.%20Kindly%20see%20the%20screenshot%20attached.%20This%20is%20functioning%20well%20a%20month%20ago%20but%20now%20I%20have%20encountered%20this%20problem.%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22Ryan_71590_0-1627014006096.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F297889i33E2A4DA48DE44B7%2Fimage-size%2Fmedium%3Fv%3Dv2%26amp%3Bpx%3D400%22%20role%3D%22button%22%20title%3D%22Ryan_71590_0-1627014006096.png%22%20alt%3D%22Ryan_71590_0-1627014006096.png%22%20%2F%3E%3C%2FSPAN%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22Ryan_71590_1-1627014067089.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F297890i2FDA52BAD2738390%2Fimage-size%2Fmedium%3Fv%3Dv2%26amp%3Bpx%3D400%22%20role%3D%22button%22%20title%3D%22Ryan_71590_1-1627014067089.png%22%20alt%3D%22Ryan_71590_1-1627014067089.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2578030%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHow-to%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2578468%22%20slang%3D%22en-US%22%3ERe%3A%20MS%20Teams%20showing%20big%20display%20icons%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2578468%22%20slang%3D%22en-US%22%3EHi%2C%3CBR%20%2F%3EStart%20with%20clearing%20Teams%20cache.%3CBR%20%2F%3E%3CBR%20%2F%3E1.%20Fully%20quit%20Microsoft%20Teams%20and%20ensure%20it%E2%80%99s%20not%20still%20running%20in%20the%20toolbar%20at%20the%20bottom%20right%20of%20Windows.%3CBR%20%2F%3E2.%20Navigate%20to%20%25appdata%25%2FMicrosoft%2FTeams%20in%20a%20File%20Window.%3CBR%20%2F%3E3.%20Select%20everything%20in%20the%20folder.%3CBR%20%2F%3E4.%20Delete%20everything.%3CBR%20%2F%3E5.%20Open%20Teams%20and%20wait%20for%20it%20to%20download%20required%20files.%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fsysadmin-central.com%2F2021%2F04%2F28%2Fhow-to-clear-the-microsoft-teams-cache%2F%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fsysadmin-central.com%2F2021%2F04%2F28%2Fhow-to-clear-the-microsoft-teams-cache%2F%3C%2FA%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2578634%22%20slang%3D%22en-US%22%3ERe%3A%20MS%20Teams%20showing%20big%20display%20icons%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2578634%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F9476%22%20target%3D%22_blank%22%3E%40Linus%20Cansby%3C%2FA%3E%26nbsp%3B%20Thank%20you%20so%20much...%20It%20works.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
New Contributor

Hello, can someone help me fix this MS Teams issue... When I open Teams it only displays large icons of its settings, search buttons and etc. Kindly see the screenshot attached. This is functioning well a month ago but now I have encountered this problem.

Ryan_71590_0-1627014006096.pngRyan_71590_1-1627014067089.png

 

2 Replies
best response confirmed by Ryan_71590 (New Contributor)
Solution
Hi,
Start with clearing Teams cache.

1. Fully quit Microsoft Teams and ensure it’s not still running in the toolbar at the bottom right of Windows.
2. Navigate to %appdata%/Microsoft/Teams in a File Window.
3. Select everything in the folder.
4. Delete everything.
5. Open Teams and wait for it to download required files.
https://sysadmin-central.com/2021/04/28/how-to-clear-the-microsoft-teams-cache/

@Linus Cansby  Thank you so much... It works.