SOLVED

MS Teams 'sharing' error message

Copper Contributor

Please help

 

Every time i work with teams i am unable to 'share' word files from any location, such as Desktop or Onedrive.

 

I keep getting the following error message in a MS Teams meeting:- 

 

filetype isn't supported  - Right now we only support sharing Powerpoint files

 

Can anyone help me to resolve this please?

3 Replies
I think it is one of those product limitation:

Microsoft teams file type isn’t supported
https://answers.microsoft.com/en-us/msoffice/forum/all/microsoft-teams-file-type-isnt-supported/dc64...

Thank you,

Bizarrely a colleague of mine can share an MS word document via Teams..!

We held a meeting earlier today and I was unable to share an MS word document, but he was able to share his copy of the same file.

We both work for the same organisation.

best response confirmed by ThereseSolimeno (Microsoft)
Solution

He is sharing the Word application, or his screen, which is a different type of sharing compared to sharing just a PowerPoint file. Refer to this article for more info: https://support.office.com/en-us/article/share-content-in-a-meeting-in-teams-fcc2bf59-aecd-4481-8f99...

1 best response

Accepted Solutions
best response confirmed by ThereseSolimeno (Microsoft)
Solution

He is sharing the Word application, or his screen, which is a different type of sharing compared to sharing just a PowerPoint file. Refer to this article for more info: https://support.office.com/en-us/article/share-content-in-a-meeting-in-teams-fcc2bf59-aecd-4481-8f99...

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