Microsoft Tech Community Live:  Microsoft Teams Edition
November 09, 2021, 08:00 AM - 12:00 PM (PST)

MS Teams Rooms - Scheduled Meetings does not appear on screen to join.

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Occasional Contributor

Hi!

I created a room as a resource account "Room" and then designated it as a "Microsoft Teams Rooms Standard". Then I log into my Lenovo Hub 500, but when I invite this room, the meeting is not displayed on my screen to press "Join".

This is very common, I don't know what the cause is.

Some people claim that using an "E3" license or "User" account, even both, can cause this type of scenario. But some are using their user account, for example.

Does it happen to all of you? What do you do to fix this?

Sometimes for me it's because the computer's time wasn't right.

Also, sometimes when I log into the browser or Teams app in Room's account, I can see the invitation.

1 Reply

@VictorHDO 

Since the community has not yet responded to your post, you might want to seek assistance with other resources that are staffed by authorized Microsoft agents:

  • Ask your IT manager to open a support case or call Microsoft using the support line you were given.  Other options for business subscription admins are listed here:

Get support | Microsoft Docs

https://support.serviceshub.microsoft.com/supportforbusiness/create

Additional tech support is available at support.microsoft.com or Answers.microsoft.com.