MS Teams Meetings does not show every participant

Copper Contributor

I think we've a problem with a Teams on Android Room System with Version: 1449/1.0.96.2022090606/0906 and Collab OS 1.8.295 (Logitech)

 

Video of participants are not visible on Room System and not on Client system but when you spotlight the participant then video is showing. And also in the list of the participants everyone is here and joined.

 

Scenario

Room

  • User A (inside the room same tenant - joined with his device)
  • User B (inside the room same tenant - joined with his device)
  • User C (external - also external tenant)

Test 1

User A, User B and User C are joining the meeting:

- they can see each other - Camera is on

- Room has not joined the meeting

 

Test 2

Room, User A, User B and User C are joining the meeting:

- No video is displayed on any user or User A sees User B but not User C and not Room

 

If the Room joins the meeting after every participant has joined the meeting everything works like expected.

 

We had the issue couple of weeks on Teams Room System on Windows and changed the Option:

  • Automatic screen sharing

And then everything worked like expected again.

 

But this setting is not available on Android Systems

 

Someone also with this behaviour

 

Thanks for your help

serdar

 

0 Replies