MS Teams in Web Browser "Signing out" link now broken

Occasional Visitor

The process of logging into MS Teams in web browsers fails _every_ morning.


The long winded process was then to follow the sign out procedure, before being able to sign in, using my organisations authentication process.

The sign out  procedure is now broken, not allowing me to sign in at all.

A page is thrown up indicating:

We're sorry - we've run into an issue. 

Try again (that never works)

if that doesn't work, try signing out and back in.  (this now does not work).

Here is the page and the link:

devjb_0-1660728247155.png

 

Previously that hyperlink looking text "signing out"  took me to a page where I could sign out of my account, and finally sign back in.

Now it does nothing and is not clickable.  The browser turns the cursor into an "I" text selection cursor.

This is highly disruptive to being able to use the tool.

1 Reply

@devjb It's unfortunate that you are having these issues.  

Since the community has not yet responded to your post, you might want to seek assistance with other resources that are focused on tech support:

 

  • Ask your IT manager to open a support case or call Microsoft using the support line you were given.  Other options for business subscription admins are listed here:

Get support | Microsoft Docs

https://support.serviceshub.microsoft.com/supportforbusiness/create