MS Teams does not retain device settings in VDI

[Abdelhakim_Y95]

Hi All,

We implemented MS Teams a while ago to be available in our VDI environment.

Several users noticed that their device settings are not retained.

We have implemented MS Teams by Microsoft best practice;

Teams for Virtualized Desktop Infrastructure - Microsoft Teams | Microsoft Docs

Anyone else also faced this issue?

[#2]

Hi @Abdelhakim_Y95  Do you have this document? Manage your device settings (microsoft.com)

[#3]

Hello @Therese_Solimeno ,

Thanks for your reply. These settings are known by the users. The problem is that MS Teams does not retain/save the settings after shutting down Teams/the VDI session.

[#4]

@Abdelhakim_Y95 We have the same issue.  Did you ever resolve?