MS teams Consult transfer - window is minimised or disappeared on C party

Occasional Contributor


I am making calls via Direct routing to MS teams and that user does the consult transfer to another teams user. Transferee's screen is minimised (windows) after transfer or sometimes disappeared (on mac) even if its still on call. 


This issue is intermittent and not reproduce-able on Web based or mobile teams apps.


Any help will be appreciated.


1 Reply

We're experiencing the same - any suggestions are welcomed!