MS Teams Call Quality

Occasional Visitor

I have an issue where MS Teams call quality seems to drop off when someone on the call has another call scheduled in their calendar at the same time - is this possible or just co-incidence? Seems to happen quite regularly. I was thinking maybe MS Teams was reacting to a change in status - I have also seen that when someone tries to call you and their status is "Focusing" call quality can also be poor. It's almost like the system is fighting against itself. Has anyone else experienced this?

0 Replies