MS Teams Blank white screen

%3CLINGO-SUB%20id%3D%22lingo-sub-2097712%22%20slang%3D%22en-US%22%3EMS%20Teams%20Blank%20white%20screen%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2097712%22%20slang%3D%22en-US%22%3E%3CP%3EI%20am%20getting%20a%20blank%20white%20screen%20on%20HP%20laptop%20when%20running%20MS%20Teams.%20No%20dialog%20box%20or%20prompt.%20I%20have%20tried%20hard%20reboot%20but%20no%20change%2C%20laptop%20running%20Windows%2010%20version%202004%20OS%20build%2019041.746.%3C%2FP%3E%3CP%3ETeams%20has%20been%20working%20on%20this%20PC%20before%20with%20no%20issues%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2097712%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Occasional Visitor

I am getting a blank white screen on HP laptop when running MS Teams. No dialog box or prompt. I have tried hard reboot but no change, laptop running Windows 10 version 2004 OS build 19041.746.

Teams has been working on this PC before with no issues?

 

1 Reply
Hi! Try uninstalling the client then clear all cache:

https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/amp/

Reinstall the app!

Also update your graphics drivers if not working!

Adam