Jul 08 2021 11:41 AM
Please help
I need to add cloud phone service to teams. The problem is my office 365 premium is purchased via go daddy. I have already spoken to them and they say I cannot add that license to my teams through them. i called microsoft support, the gentlemen said he would email me instructions to forward to go daddy. they were the same instructions all over the web that dont work because i keep getting linked back to go daddy! so frustrated!
Jul 08 2021 12:41 PM
Jul 08 2021 12:45 PM
Jul 08 2021 02:52 PM
Hi @jenniecollins I found this on the Internet: GoDaddy Help Center - Contact Us
Jun 09 2022 12:35 PM
@jenniecollinsI was able to figure this out if you're still interested. Don't bother calling GoDaddy, they said the same to me.
You can go to Microsoft's Teams Phone website, click on "Try free for one month" or "Buy now." You should be able to go through that process and have it work.
One snafu I ran into was setting up the service numbers. You need the free "Microsoft Teams Phone Standard – Virtual User" licenses. These did not get added automatically for me. Navigate to the URL https://admin.microsoft.com/catalog?adminportal=0. You can add the virtual user licenses from this screen. It will also allow you to purchase the Teams Phone licenses for users there too.