Mobile Teams App not connecting to network

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Occasional Visitor

Hello,

Up until ~2 months ago, the mobile Teams app was working perfectly on my phone.  Now, whenever I try to log in, the message "Sorry, your device is offline" is shown under enter email, phone, or Skype line.  I have worked with IT at my work to find a solution, but we are stumped.  I've deleted and reinstalled my work profile and Teams more times than I can count.  At the same time as Teams not working, Outlook and all other Microsoft programs work just fine.

My phone is a LG G6 running Android 8.0.

2 Replies
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Other users working fine on 8.0? It says it should support previous 4 versions but 8.0 is pretty old at this point since and not sure if they could 8.1 as a major version or not. I’d check there first just to make sure. Not sure if upgrading android is possible on the device etc.
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Same here. It was working fine two weeks ago. Works fine in wifi but as long as I am on cell phone data it will receive and send messages but it won’t connect me to any meetings or let me call people. I am on an iPhone X