Mobile Number doesnt appear in contact card

New Contributor

Hey everyone,

 

a few days ago a colleague got a mobile contract and i wanted to display the mobile number in teams.

 

I added the information in our ad and it synced to azure: 

enkey187_0-1651220851389.png

that was roughly a week ago. But until today it wont show up in the teams contact card:

 

enkey187_1-1651220984223.png

 

does anyone have any ideas what could cause that problem?

 

Cheers,

Niklas

 

4 Replies

Hi @enkey187 ,

 

instead, please add number under Telefone. 

@Adin_Calkic 

 

That field will be used once she gets her internal call number. So that would work for only about a week...

have you tried to go to portal.azure.com > users > find the user - edit and re add the numbers?

 

Adin_Calkic_0-1651367325862.png

 

 

I just tried in my environment that I have with Azure AD sync and it worked. It seems like this was added recently. Back year ago, it would show up only one number.

 

Adin_Calkic_1-1651367325865.png

 

 

:(

@Adin_Calkic 

 

yes it does? (Other colleague)

 

enkey187_0-1651233105217.png