Missing teams recording

%3CLINGO-SUB%20id%3D%22lingo-sub-3013645%22%20slang%3D%22en-US%22%3EMissing%20teams%20recording%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-3013645%22%20slang%3D%22en-US%22%3E%3CP%3E%3CSPAN%3EOur%20user%20tried%20to%20record%20a%20teams%20meeting%20on%20the%2022nd%20Nov%20and%20recording%20failed%20along%20with%20several%20others%20we%20have%20reported.%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3ERecording%20stopped%20at%2012%3A41%2C%20We've%20tried%20the%20dial%20tools%20and%20can't%20retrieve%20the%20recordning..%26nbsp%3B%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3EDoes%20anyone%20knows%20the%20cause%20of%20this%20problem.%26nbsp%3B%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-3013645%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-3013663%22%20slang%3D%22en-US%22%3ERe%3A%20Missing%20teams%20recording%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-3013663%22%20slang%3D%22en-US%22%3EYes%2C%20there%20was%20a%20service%20incident.%20If%20you%20cannot%20fetch%20it%20using%20the%20Meeting%20recording%20diagnostics%20tool%20in%20the%20admin%20portal%20you%20must%20create%20a%20service%20ticket%20in%20the%20admin%20portal%20to%20see%20if%20Microsoft%20support%20can%20assist.%3C%2FLINGO-BODY%3E
Frequent Contributor

Our user tried to record a teams meeting on the 22nd Nov and recording failed along with several others we have reported.

 

Recording stopped at 12:41, We've tried the dial tools and can't retrieve the recordning.. 

 

Does anyone knows the cause of this problem. 

2 Replies
Yes, there was a service incident. If you cannot fetch it using the Meeting recording diagnostics tool in the admin portal you must create a service ticket in the admin portal to see if Microsoft support can assist.
Alright thanks