Occasional Contributor

Can we get better at messages displayed to users?

Screenshot 2022-01-06 085015.png

7 Replies
Hello David, where and when are you getting this?

@Andres Gorzelany 


Using Teams?


Teams as App in CrEdge Version 96.0.1054.62  Account has access to two tenants.
You have Microsoft Teams Version (64-bit). It was last updated on 12/15/2021.

Screenshot 2022-01-06 090724.png
Switch to second tenant that requires 2FA
Switch back to first tenant often gets this loop (Yes does nothing so give up and close Teams

Screenshot 2022-01-06 085903.png

Start web app again - bingo.

Screenshot 2022-01-06 090305.png


Only way out is to force sign out
Screenshot 2022-01-06 091015.png

I also sometimes get into that loop, and clearing the cache helps me.
About that message (that looks like a variable) do you receive it also not using Teams as an app?
I only use Teams as an App - too many identities :)
But the post is really about getting a readable message to help users ...
I have experienced this myself many times (only in the Web Client). The solution that works always for me is to refresh the Teams Client

@Juan Carlos González Martín I'm having this exact same message. Restart of Teams doesn't help. Does this have to do anything with Windows 11? I also have two versions of Teams on my computer after upgrading from Windows 10.


One version is useless to me as it only allows you to sign in with a private account. It probably came with the upgrade to Windows 11, but why... I only use Teams at work. Having two installations of Teams on my computer is confusing.