Microsoft Tech Community Live:  Microsoft Teams Edition
November 09, 2021, 08:00 AM - 12:00 PM (PST)

Microsoft to Enable Teams Recordings and Transcription for VOIP and PSTN Calls

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MVP

 

Due in late September, users with a Teams Phone system license will be able to record and transcribe 1:1 calls made to PSTN and VOIP numbers, assuming that the Teams calling policy assigned to their accounts allows these features. The new capabilities close an important gap in the Teams Phone system for anyone who needs to be sure of the details of customer contacts and other interactions.

https://office365itpros.com/2021/09/10/teams-recordings-transcription-voip-pstn-calls/

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