Microsoft Teams web client poor video and desktop sharing experience

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Contributor

Hey guys, as I'm guest user in many tenants using Teams, I use the web client of Teams which each instance having its own profile in Edge Chromium dev channel. The experience with the web interface has been far from ideal having video feeds from participants in meetings not showing properly most of the time and screen sharing from participants often not showing for me. I was trying Edge stable channel and didn't notice much difference. My own video most of the time doesn't show up to people, and desktop sharing from my side also often doesn't work.

 

I normally have these Teams instances installed as progressive web app which creates the boundary between each instance, but the lack of stability and consistency with Teams in regards to video feed and desktop sharing is driving me crazy!

 

What are your findings with the web client so far?

1 Reply
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@AlexBleicker     Having deployed Teams to large chunk of users and activity involved in Teams projects i can tell you, this experience depends on below factors.

 

  •  Network optimization & capacity planning
  •  Bandwidth availability
  •  Depending how large the estate is Firewall/Proxy/SSL filtering etc...

 

A good place to start troubleshooting is as below if you are a tenant admin

 

  • Call quality dashboards
  • Teams --> network Planner.

I highly recommend having Powerbi modules published by Microsoft integrated with call quality dashboards for detailed reporting...

 

Let me know if you need any further help.    There is no single resolution to this....