Microsoft Teams video not working

New Contributor

Hi All

 

I recorded a video on Microsoft Teams today but had this email -

 

Email.jpg

 

When I log on to Teams, I see this saying that it's ready but when I click on the thumbnail of the video, it says that it isn't ready yet -

VideoReady.jpg

 

Does anyone know if I can get this video back?! It's quite important so I would like to be able to share it.

 

Thanks

Hannah

3 Replies
Unfortunately it the video was not properly recorded, there is no way to recover it :(
Aw no! Do you know how it wasn't properly recorded? I've recorded a few meetings and they've all been fine

Could you please confirm for video was not properly recorded?