Jan 04 2022 08:31 AM
Jan 04 2022 08:31 AM
I'm using an M1 Macbook Air and I have a Lenovo FHD webcam that is connected to the laptop via a dock. When I try video calls with the Teams Mac app the video appears laggy, almost like I'm in slow motion. Oddly enough, the video appears fine when testing it out in FaceTime and Microsoft Teams online on the same computer. Anybody run in to this in the past?
Jan 04 2022 07:01 PM
@jmmsas I am having the same issue. Camera works fine in Zoom as well however in TEAMS all of a sudden I am in slow motion. Weird thing is this same camera worked fine in TEAMS two weeks ago. This just started.
Jan 06 2022 01:57 AM
@Matthew_Koenig This is a known bug. Most of external webcams behave like this. This is because of MS Teams is still no native M1 app but runs in Rosetta 2. Blame Microsoft for not getting this done in time...
Jan 06 2022 05:21 AM
Jan 10 2022 02:02 PM
@jmmsas I am having the exact same issue and the M1 point doesnt totally make sense as it worked fine in early Dec while I was using an M1 mac. Any help would be greatly appreciated.
Jan 19 2022 11:12 AM
@hughwellman It is not just an M1 problem. I can confirm this. I have a 2019 16" almost maxed out (i9, 32GB Ram, 8GB Video, 2TB) which is why I didn't upgrade to the M1, still waiting on M1 Max to get here.
Starting recently video is choppy. I found that if I open a secondary app that uses the camera, like OBS, the video gets smooth, even if I don't switch the device input to OBS cam.
Jan 25 2022 07:44 AM
@jmmsas Just so all you wonderful M1 owners don't feel too special, I am experiencing this on a 2019 MacBook Pro with Intel chip. I didn't experience it prior to an update in the past two months or so--I didn't watch closely when it started.
Jan 26 2022 12:58 PM
I have also started experiencing this issue on my M1 Macbook Air over the last week -- no problems prior to this -- and only teams is impacted. I have tried switching hubs/docking stations and tried plugging directly into the machine.
Also, I had tried clearing the MS Teams cache and reinstalling the application.
Feb 14 2022 06:30 PM
@jmmsas I'm having the same issues on my M1 =Macbook Air using a generic HDMI USB 3 capture card from my Fujifilm X-T4 camera. Everything was fine until December and now it's super choppy and almost like slow motion. It's Teams only, none of my other software does this.
Feb 22 2022 07:51 PM
This is so Microsoftie... Just when I started publicly praising MS Teams on Mac, they made my killer USB webcam setup completely unusable. Fuzzy images and dropped frames... You see Satya, this is why you can't have nice things...
Feb 23 2022 07:23 AM - edited Feb 23 2022 07:25 AM
@jmmsas I can confirm this is not isolated to Apple silicon. I have recreated this issue on both a new MacBook Pro M1 Max and a MacBook Pro (15-inch, 2017) 3.1 GHz Quad-Core Intel Core i7. This is a recent issue since I have used a Sony a6600 as my webcam since shortly after the pandemic started. This issue is not present with the internal camera on the notebook or the display camera from my ancient Apple Cinema Display.
I will also add this issue is not present on Zoom, so I think this is an issue with Teams.
Feb 25 2022 01:57 AM
@Xials I have the same!
The issues started only a couple of weeks ago, I use USB video. And exactly (!) what you said, if I open quicktime in a window using the camera, without even recording, just in the background, it's suddenly smooth.
Feb 28 2022 10:59 AM
Mar 02 2022 07:41 AM
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Mar 02 2022 12:04 PM