SOLVED

Microsoft Teams SIP Gateway support SIP based video conference devices

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Super Contributor

Hello teams 

 

Does the Microsoft Teams SIP gateway support older teleconferencing systems like Cisco and Polycom?

5 Replies
best response confirmed by Therese_Solimeno (Moderator)
Solution

Unfortunately not. The Teams SIP Gateway supports only the devices listed here, which are all standard desk phones: https://docs.microsoft.com/en-us/microsoftteams/sip-gateway-plan#compatible-devices

 

Edit: as noted by @itsbrad below, as of March 11 the Poly Trio 8500 and 8800 conference phones have been added to the list, as has the AudioCodes RX50. However, as far as I am aware these are supported for audio only.

The Trio 8500 and 8800 are listed

@Ryan SteeleIs the setup process the same as the VVX series? can't seems to get the teams sign in button to appear only a button that says "Click to dial"

 

EDIT I was able to get this process working with the Trio 8800 it just that the button says "click to dial" as opposed to "sign in" and there is no Teams logo.   I was successful utilizing provisioning, activiation and a remote login from the teams admin centre.

@IBN You may also be interested in Cloud Video Interop, which allows you to connect third-party meeting room equipment to Teams through a service hosted by a third-party vendor.

I wasn't aware that the Poly Trio devices had been added until you pointed it out (thanks for the heads up!), so I haven't actually tried enrolling one yet. I will give it a try when I get a chance and let you know.