SOLVED

Microsoft Teams Search function does not work properly

Copper Contributor

Dear All, 

Recently i received feedback from endusers that, Microsoft Team search function is does not work properly.

 

For example, user have Teams Group and user not able to find by typing Teams Group name and unable to find even it's member of Team Group. 

 

Kindly advice. 

4 Replies
best response confirmed by MichalAllen (Microsoft)
Solution

Hi @TunMMF,

 

If you're having trouble finding a Teams group or its members by typing their names in the search bar, here are a few steps you can take to troubleshoot and potentially resolve the issue:

1. Check search scope: Make sure you are searching within the appropriate scope. By default, Teams search is set to "All" which includes messages, people, and files. However, you can narrow down your search by selecting the desired scope such as "Messages," "People," or "Files" using the filters available in the search results page.

2. Verify permissions: Ensure that you have the necessary permissions to access the Teams group and view its members. If you don't have the appropriate access rights, you may not be able to find or view the group and its members through the search function.

3. Confirm spelling and keywords: Double-check the spelling of the Teams group name and member names you are searching for. Also, try using different keywords or variations to improve search results. It's possible that a slight misspelling or different keyword might yield better results.

4. Test on different platforms: If you're using the Teams desktop application, try accessing Teams through a different platform such as the web version or mobile app. This can help determine if the issue is specific to a particular platform or if it persists across different devices.

5. Restart the application: Close and restart the Teams application. Sometimes, restarting the app can resolve temporary glitches or issues that may be affecting the search functionality.

6. Update Teams app: Ensure that you are using the latest version of the Teams application. Check for any available updates and install them if necessary. Updates often include bug fixes and improvements that can address search-related issues.

 

Please explore the link below it may help you further:

 

https://techcommunity.microsoft.com/t5/microsoft-teams/team-channel-visual-centering-highlighting/m-...

 

 

 

 

If I have answered your question, please mark your post as Solved

If you like my response, please give it a Like :smile:

Appreciate your Kudos! Proud to contribute! :)

 

@Deleted 

Thanks for sharing. 

1. Check search scope: i tested to search by contents that i have seem and unable to find so 

2. Verify permissions: i am the member of the team group

3. Confirm spelling and keywords: try to search by copy and paste of message 

4. Test on different platforms: Tested on Web version as well but same result

5. Restart the application: Tested with restart application, restart computer

6. Update Teams app: Confirmed that it's latest version. 

 

TunMMF_0-1687408385086.png

 

@TunMMF and Microsoft Teams Team,

 

For the last few days team's search function is not working. 

 

We have a group where we post id numbers and we used to search with id numbers, But now we are unable to do. 

Looks like this feature is removed. and MS Teams is now becoming outdated, Thinking to look for new options.

Some Teams (the last one to be created) and channels are not retrieved by search.  But you can find them on  the Teams list (which unfortunately we cannot organize in alphabetical order).,

1 best response

Accepted Solutions
best response confirmed by MichalAllen (Microsoft)
Solution

Hi @TunMMF,

 

If you're having trouble finding a Teams group or its members by typing their names in the search bar, here are a few steps you can take to troubleshoot and potentially resolve the issue:

1. Check search scope: Make sure you are searching within the appropriate scope. By default, Teams search is set to "All" which includes messages, people, and files. However, you can narrow down your search by selecting the desired scope such as "Messages," "People," or "Files" using the filters available in the search results page.

2. Verify permissions: Ensure that you have the necessary permissions to access the Teams group and view its members. If you don't have the appropriate access rights, you may not be able to find or view the group and its members through the search function.

3. Confirm spelling and keywords: Double-check the spelling of the Teams group name and member names you are searching for. Also, try using different keywords or variations to improve search results. It's possible that a slight misspelling or different keyword might yield better results.

4. Test on different platforms: If you're using the Teams desktop application, try accessing Teams through a different platform such as the web version or mobile app. This can help determine if the issue is specific to a particular platform or if it persists across different devices.

5. Restart the application: Close and restart the Teams application. Sometimes, restarting the app can resolve temporary glitches or issues that may be affecting the search functionality.

6. Update Teams app: Ensure that you are using the latest version of the Teams application. Check for any available updates and install them if necessary. Updates often include bug fixes and improvements that can address search-related issues.

 

Please explore the link below it may help you further:

 

https://techcommunity.microsoft.com/t5/microsoft-teams/team-channel-visual-centering-highlighting/m-...

 

 

 

 

If I have answered your question, please mark your post as Solved

If you like my response, please give it a Like :smile:

Appreciate your Kudos! Proud to contribute! :)

 

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