SOLVED

Microsoft Teams - Screen Freeze

Copper Contributor

Using Teams for my childs schooling and the screen regularly freezes.  Have already run updates, checked the CPU/RAM usage which is low and all other video conferencing such as Zoom and Google Meet all run fine so this issue is isolated to Teams.  As this is the only to connect with school we need a fix.  Can anyone help?

1 Reply
best response confirmed by Christopher Hoard (MVP)
Solution
I’d try to update graphics drivers and also uncheck the GPU setting under settings

https://www.itexperience.net/fix-performance-issues-teams-high-cpu-memory-usage/amp/

Adam
1 best response

Accepted Solutions
best response confirmed by Christopher Hoard (MVP)
Solution
I’d try to update graphics drivers and also uncheck the GPU setting under settings

https://www.itexperience.net/fix-performance-issues-teams-high-cpu-memory-usage/amp/

Adam

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