Microsoft Teams Rooms regularly "reconnecting"

Copper Contributor

I have 5 MTR logitech units that flash reconnecting every 4-6 minutes. You lose the ability to do a call or video conference during that time; ranging from 3 to 15 seconds. It doesn't cut off a meeting that's live. See the sped up gif below. Same pattern is happening on multiple units. 5 confirmed - suspecting over 20

 

mtr reconnecting soho 7b.gif

 

Environment: Windows 1803 fully patched on the latest MTR build 4.0.105.0

 

Config: GPO to shut off sleep; GPO to shut off local patching; machine added to domain but in a directory that doesn't inherit GPOs; no SCCM client loaded and not managed by SCCM; task scheduler configured to reboot daily

 

What I've tried

* I've run a packet capture using MS Analyzer, and have an exact time stamp of when it happens - also sent to Microsoft - NO LEAD

* Shut off firewall - NO LEAD

* Added to Solarwinds to find a lead

* Looked through SRS Logs - also sent to Microsoft

* Rebuilt a few units - NO LEAD

* Happening at different physical sites & at different times

 

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