Microsoft Teams Room Pro license includes Exchange Online?

New Contributor

Hello everyone,

 

yesterday i created a new ressource account for one of our new mtr's. We licensed the room with a microsoft teams room pro license and configured some settings. 

When we logged into the yealink panel, it shows the message that the ressource account can't access the calender. 

 

Do we need to buy a extra exchange online license for that room?

2 Replies

@NicoleWiske 

Hello! You've posted your question in the Tech Community Discussion space, which is intended for discussion around the Tech Community website itself, not product questions. I'm moving your question to the Microsoft Teams space - please post Microsoft Teams questions here in the future. 

@NicoleWiske You don't need any additional licenses beyond the Teams Room Pro, the room should be a room mailbox in Exchange that doesn't need a license.

 

Create resource accounts for rooms and shared Teams devices - Microsoft Teams | Microsoft Learn

 

By any chance is the UPN for the room different to the primary email address? They need to be the same.