Microsoft Teams Report for user selection in Auto Attendant "menu option"

Copper Contributor

Hello together,

In the Auto Attendant in Teams, there is an option called "menu option" that allows you to create different dial keys for various actions like forwarding, etc. Is there a report that shows which dial keys the user pressed in the selection menu?

 

While Microsoft offers a range of ready-made reports, as mentioned in the link  (https://learn.microsoft.com/en-us/microsoftteams/aa-cq-cqd-historical-reports), these reports primarily indicate the usage of the menu but do not provide information on the specific  number selected by users.

1 Reply
Hi,

Currently there is no reports available Out of Box for the same?

Submit the Feedback for Microsoft Teams
https://feedbackportal.microsoft.com/feedback/forum/ad198462-1c1c-ec11-b6e7-0022481f8472

With Regard,
Satish U