May 25 2023
In the Auto Attendant in Teams, there is an option called "menu option" that allows you to create different dial keys for various actions like forwarding, etc. Is there a report that shows which dial keys the user pressed in the selection menu?
While Microsoft offers a range of ready-made reports, as mentioned in the link (https://learn.microsoft.com/en-us/microsoftteams/aa-cq-cqd-historical-reports), these reports primarily indicate the usage of the menu but do not provide information on the specific number selected by users.
Jun 08 2023