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Microsoft Teams "An Error Occurred" when trying to Schedule a meeting

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New Contributor

We can't seem to create scheduled meetings within a channel. I get an unknown attendee appear under the attendees list see below. Any idea why this is happening ???

 

teamserror.PNG

5 Replies
I can confirm I'm seeing this problem in both the Web Client and the Desktop App..no matter the corporate user you invite to the Team, the Unknown tag is shown...I think it's time to open a support ticket
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Team names that contain special characters can create errors for meeting creation

User will receive error has occured message in red when trying to create a meeting for a Team that has special characters in the name.

Rename or recreate team with a name that does not contain a "/".

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Hi All, I also suspect if users are provisioned for office 365 but have not downloaded or opened Ms Teams. their status will show as "unknown" when you try to send them a meeting within Teams.

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@Christopher Dean  I am getting the same error.  Were you able to get a solution<

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@saki12 Yes it fixed itself when we updated the teams client and Office 2016 to the latest versions.

 

If you aren't already i'd suggest upgrading. I seem to remember reading somewhere else there can be problems if you've got 32-bit office installed rather than 64-bit aswell.

 

Cheers

 

Chris