Microsoft Teams overtakes Slack & Hangouts to become most used business collaboration platform

%3CLINGO-SUB%20id%3D%22lingo-sub-298711%22%20slang%3D%22en-US%22%3EMicrosoft%20Teams%20overtakes%20Slack%20%26amp%3B%20Hangouts%20to%20become%20most%20used%20business%20collaboration%20platform%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-298711%22%20slang%3D%22en-US%22%3E%3CBLOCKQUOTE%3E%0A%3CP%20style%3D%22text-align%3A%20center%3B%22%3E%3CEM%3E%3CSTRONG%3ECongratulations%20to%20the%20entire%20Teams%20team%20for%20this!%20All%20that%20hard%20work%20is%20really%20paying%20off.%3C%2FSTRONG%3E%3C%2FEM%3E%3C%2FP%3E%0A%3CP%20style%3D%22text-align%3A%20center%3B%22%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EA%3CA%20href%3D%22https%3A%2F%2Fcommunity.spiceworks.com%2Fblog%2F3157-business-chat-apps-in-2018-top-players-and-adoption-plans%22%20target%3D%22_blank%22%20rel%3D%22noopener%20nofollow%20noopener%20noreferrer%20noopener%20noreferrer%22%3E%3CSPAN%3E%26nbsp%3B%3C%2FSPAN%3Erecent%20survey%20by%20well-known%20network%20analytics%20company%20Spice%20Works%3C%2FA%3E%3CSPAN%3E%26nbsp%3B%3C%2FSPAN%3Ehas%20found%20that%20in%20the%20past%202%20years%20Microsoft%20Teams%20has%20leap-frogged%20the%20competition%20to%20become%20the%20most%20used%20business%20platform.%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EAs%3CSPAN%3E%26nbsp%3B%3C%2FSPAN%3E%3CA%20href%3D%22https%3A%2F%2Fmspoweruser.com%2Fso-long-slack-survey-finds-microsoft-teams-has-already-squashed-it%2F%22%20target%3D%22_blank%22%20rel%3D%22noopener%20nofollow%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ereported%20by%20MSPowerUser%3C%2FA%3E%3CSPAN%3E%26nbsp%3B%3C%2FSPAN%3E(emphasis%20mine)%20%E2%80%9CIn%20their%26nbsp%3BNovember%202018%20survey%20of%20901%26nbsp%3Brespondents%20from%20organizations%20across%20North%20America%20and%20EMEA%2C%20they%20found%3CSPAN%3E%26nbsp%3B%3C%2FSPAN%3E%3CSTRONG%3E21%25%3C%2FSTRONG%3E%3CSPAN%3E%26nbsp%3B%3C%2FSPAN%3Eof%20companies%20were%20using%20Teams%2C%20up%3CSPAN%3E%26nbsp%3B%3C%2FSPAN%3E%3CSTRONG%3E18%25%3C%2FSTRONG%3E%3CSPAN%3E%26nbsp%3B%3C%2FSPAN%3Efrom%202016%2C%20while%20Slack%20was%20used%20by%20a%20paltry%3CSPAN%3E%26nbsp%3B%3C%2FSPAN%3E%3CSTRONG%3E15%25%3C%2FSTRONG%3E%3CSPAN%3E%26nbsp%3B%3C%2FSPAN%3Eof%20companies%2C%20with%20only%3CSPAN%3E%26nbsp%3B%3C%2FSPAN%3E%3CSTRONG%3E2%25%3C%2FSTRONG%3E%3CSPAN%3E%26nbsp%3B%3C%2FSPAN%3Egrowth%20from%202016.%E2%80%9D%3C%2FP%3E%0A%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-center%22%20style%3D%22width%3A%20800px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F62369i75A45A86EAC2F17B%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20alt%3D%22Chart_-_adoption_by_year.png%22%20title%3D%22Chart_-_adoption_by_year.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3Eblog%20post%20continues%20here%20(with%20lots%20more%20charts!)%3A%20%3CA%20href%3D%22https%3A%2F%2Fblog.thoughtstuff.co.uk%2F2018%2F12%2Fmicrosoft-teams-overtakes-slack-hangouts-to-become-most-used-business-collaboration-platform%2F%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fblog.thoughtstuff.co.uk%2F2018%2F12%2Fmicrosoft-teams-overtakes-slack-hangouts-to-become-most-used-business-collaboration-platform%2F%3C%2FA%3E%3C%2FP%3E%0A%3CP%3E%3C%2FP%3E%0A%3CP%3E-------------------------------------------------------------------------------%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EWhat%20are%20you%20guys%20seeing%3F%20Are%20you%20seeing%20this%20disruption%20happening%20in%20established%20Slack%20orgs%3F%20Does%20anyone%20have%20any%20insight%20or%20feedback%20(even%20anecdotal)%20about%20usage%20of%20collaboration%20apps%20as%20a%20development%20platform%20(last%20paragraph%20in%20my%20post).%26nbsp%3B%20%26nbsp%3BLet's%20discuss%20in%20the%20comments%20below!%20%3A)%3C%2Fimg%3E%3C%2FP%3E%0A%3CP%20style%3D%22text-align%3A%20left%3B%22%3E%3CEM%3E%3C%2FEM%3E%3C%2FP%3E%0A%3C%2FBLOCKQUOTE%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-298711%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EAdoption%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-298845%22%20slang%3D%22en-US%22%3ERe%3A%20Microsoft%20Teams%20overtakes%20Slack%20%26amp%3B%20Hangouts%20to%20become%20most%20used%20business%20collaboration%20platfo%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-298845%22%20slang%3D%22en-US%22%3EI%20think%20with%20the%20additional%20voice%20features%20announced%20recently%20for%202019%20the%20acceleration%20will%20continue.%20Interested%20to%20see%20the%20impact%20on%20other%20Microsoft%20365%20workloads%20and%20how%20these%20are%20integrated%20or%20deprecated.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-298729%22%20slang%3D%22en-US%22%3ERe%3A%20Microsoft%20Teams%20overtakes%20Slack%20%26amp%3B%20Hangouts%20to%20become%20most%20used%20business%20collaboration%20platfo%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-298729%22%20slang%3D%22en-US%22%3EGreat%20article%20Tom.%20On%20a%20personal%20level%2C%20I'm%20seeing%20a%20much%20higher%20take%20up%20of%20Teams%20-%20but%20then%20I%20think%20this%20is%20due%20to%20working%20more%20with%20SMB's%20who%20have%20less%20of%20a%20need%20for%20hybrid%20and%20Skype%20for%20Business%202019%20due%20to%20less%20technical%20capacity%20and%20higher%20TCO%20and%20who%20are%20going%20for%20100%25%20cloud%20deployments%20of%20Microsoft%20365.%20Over%20the%20course%20of%20last%20year%2C%20as%20Teams%20has%20evolved%20it%20feels%20like%20it%20has%20accelerated%20too%20as%20Microsoft%20has%20filled%20in%20the%20gaps%20with%20direct%20routing%2C%20more%20apps%20such%20as%20Polly%20and%20the%20Whiteboard%2C%20and%20closer%20integration%20with%20SharePoint%20and%20Yammer.%20There%20are%2C%20as%20always%2C%20a%20few%20key%20blockers%20which%20should%20be%20removed%20this%20year%20too%20such%20as%20emerging%20migration%20tools%20from%20slack%20and%20Hipchat%2C%20greater%20call%20functionality%20and%20better%20compliance%2Fgovernance%20and%20the%20integration%20of%20StaffHub.%20I%20think%20Kaizala%20integration%20with%20Teams%20will%20have%20a%20positive%20impact%20too%20as%20well%20as%20the%20evolving%20Powershell%20module.%20I%20can't%20help%20but%20feel%20that%20if%20this%20survey%20is%20done%20next%20year%20then%20the%20numbers%20for%20Skype%20for%20Business%20and%20Teams%20is%20going%20to%20be%20reversed.%3CBR%20%2F%3E%3CBR%20%2F%3EAs%20you%20say%2C%20its%20a%20real%20testament%20to%20the%20Team%20for%20its%20meteoric%20rise.%20It'll%20would%20be%20interesting%20though%20to%20distinguish%20between%20Teams%20as%20an%20application%2C%20and%20Teams%20as%20a%20voice%20application%20because%20like%20Skype%20for%20Business%20the%20percentage%20for%20voice%20was%20always%20way%20lower.%3CBR%20%2F%3E%3CBR%20%2F%3EBest%2C%20Chris%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-298720%22%20slang%3D%22en-US%22%3ERe%3A%20Microsoft%20Teams%20overtakes%20Slack%20%26amp%3B%20Hangouts%20to%20become%20most%20used%20business%20collaboration%20platfo%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-298720%22%20slang%3D%22en-US%22%3E%3CP%3EI%20believe%20I%20hear%20and%20read%20more%20and%20more%20about%20interest%20in%20migration%20tools%20from%20Slack%20to%20MS%20Teams%20%3A)%3C%2Fimg%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E
Highlighted
MVP

Congratulations to the entire Teams team for this! All that hard work is really paying off.

 

A recent survey by well-known network analytics company Spice Works has found that in the past 2 years Microsoft Teams has leap-frogged the competition to become the most used business platform.

 

As reported by MSPowerUser (emphasis mine) “In their November 2018 survey of 901 respondents from organizations across North America and EMEA, they found 21% of companies were using Teams, up 18% from 2016, while Slack was used by a paltry 15% of companies, with only 2% growth from 2016.”

Chart_-_adoption_by_year.png

 

blog post continues here (with lots more charts!): https://blog.thoughtstuff.co.uk/2018/12/microsoft-teams-overtakes-slack-hangouts-to-become-most-used...

-------------------------------------------------------------------------------

 

What are you guys seeing? Are you seeing this disruption happening in established Slack orgs? Does anyone have any insight or feedback (even anecdotal) about usage of collaboration apps as a development platform (last paragraph in my post).   Let's discuss in the comments below! :)

3 Replies
Highlighted

I believe I hear and read more and more about interest in migration tools from Slack to MS Teams :)

Great article Tom. On a personal level, I'm seeing a much higher take up of Teams - but then I think this is due to working more with SMB's who have less of a need for hybrid and Skype for Business 2019 due to less technical capacity and higher TCO and who are going for 100% cloud deployments of Microsoft 365. Over the course of last year, as Teams has evolved it feels like it has accelerated too as Microsoft has filled in the gaps with direct routing, more apps such as Polly and the Whiteboard, and closer integration with SharePoint and Yammer. There are, as always, a few key blockers which should be removed this year too such as emerging migration tools from slack and Hipchat, greater call functionality and better compliance/governance and the integration of StaffHub. I think Kaizala integration with Teams will have a positive impact too as well as the evolving Powershell module. I can't help but feel that if this survey is done next year then the numbers for Skype for Business and Teams is going to be reversed.

As you say, its a real testament to the Team for its meteoric rise. It'll would be interesting though to distinguish between Teams as an application, and Teams as a voice application because like Skype for Business the percentage for voice was always way lower.

Best, Chris
Highlighted
I think with the additional voice features announced recently for 2019 the acceleration will continue. Interested to see the impact on other Microsoft 365 workloads and how these are integrated or deprecated.