I'm in serious trouble with my MS Teams. Since Aug 01 I can't open the app (Win 10 64). When I click on the icon the first pop-up is showed but... a loop starts and it's impossible to move forward to the next screen (login). The 1st pop-up comes up several times (10x) and closes automatically. During this, the CPU usage increases to reach almost 100%.
I already tried the following to solve:
- Uninstall/Reinstall the software (5x) - Update the Windows - Remove MS teams entries in Regedit - Sent a report to MS
Anyone is facing the same? Could you please give some help? I'll really appreaciate!
@Chris Webb, I tried all steps and still not working...
I'll move to next stage: I'm in Brazil and only the local office is using Teams nowadays. I'll have to get in touch with our IT head in Boston in order to reach MS support. I called MS in Brazil but only an admin is able to do this request.
Anyway, thank you for your help until now. I'll get back here to share the solution as soon as I have it.