Microsoft Teams most of the times appears Poor network connection

[ayenco]

Hi everyone, 

I need help on this issue, Microsoft Teams most of the times appears Poor network connection. Showing Bad network Quality. Zoom calls working smoothly.

@Eric Marsi  

@ChristianJBergstrom 

@jjrice2233 

@Christopher Hoard 

@Allen Xu_MSFT 

@Satish2805 

@Steven Collier 

@Ashok_Boinpally 

@paul keijzers 

@Bryan Nyce 

@adam deltinger  

@Chris Webb 

@paul1502 

@Graham Walsh 

@JimmyYang-MSFT 

Zhengqi Lou-MSFT 

Vasil Michev 

Nate Loback 

Yuki Sun-MSFT 

@Juan Carlos González Martín 

@Satyendra Sharma 

[#2]

We also have this issue. It seems to only affect Teams video calls as Zoom is fine.
Our Wifi and Network are fine.

[#3]

I have recently been getting this message too. I have an Alexa Show device on my desk next to the laptop that hosts my Teams meetings. I have found that when I moved away from the Alexa Show device during my Teams meetings, the bad network quality error goes away. Not sure if this is coincidence or not, but I'd like to know if anyone else who is having this issue also has an Alexa device near when on a Teams meeting.