Microsoft Teams Meeting Recording failed to download

Copper Contributor

I have a family subscription on Microsoft 365 which includes Microsoft Teams app ... i had a meeting using teams and after the meeting i failed to download the recording of the meeting ... i searched in previous similar problems but they all were solving it using 365 admin app which would not work for me since i am not a business /or my subscription is personel /family 


can you pls help me, it is essential to retrieve this recording 





1 Reply

@Mytenderteddy - the Family subscription has a different version of Teams to the business/enterprise versions and may not be able to access the meeting recordings easily. 


The best option may be to contact the meeting organiser or the person who started the recording and ask them to share a downloadable link with you via email.